Privacy Policy

1. Information We Collect

When you use LotCentrify, we collect information you provide directly, such as your name, email address, phone number, dealership name, and payment information. We also collect usage data automatically, including pages visited, features used, and device information.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent security incidents

3. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing (Stripe), email delivery, and cloud hosting. These providers are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure access controls, and regular security audits. Your vehicle inventory data and customer information are stored in isolated, tenant-specific databases.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account cancellation, we retain data for 30 days before permanent deletion, allowing you to reactivate if needed. You may request immediate deletion at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies (such as Google Analytics) to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at privacy@taylordevsolutions.com.